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Careers and Internships

Careers

Quality Control Technician Position– Miles of Freedom (MOF)

CURRENT OPENING:

Miles of Freedom is currently recruiting for a Quality Control Lawn Service Technician. This position is reporting to the Director of Case Management and Reentry Programs. This role is based in Dallas, TX, operating out of Miles of Freedom’s two campuses. Please find the full description below.

POSITION DESCRIPTION:

This Lawn Service Technician plays a crucial role in the efficient operation of a lawn care or landscaping business by ensuring a high level of customer service. You will be responsible for participating in all aspects of lawn projects from start-up through completion. You will also have responsibility to enforce quality standards throughout a project lifecycle. The person in this position will be expected to assist in training crew members and program participants on job duties, be onsite for all projects and assist in completion, perform safety inspections as needed, help maintain equipment, and most importantly be the point of contact for any quality control issues.

JOB DUTIES AND RESPONSIBILITES:

  • Teamwork- Build a culture of teamwork by daily participation in project completion while training crew members and their work.
  • Serve as the primary point of contact for addressing quality control concerns, integrating solutions seamlessly into projects.
  • Operate various types/models of machinery.
  • Provide training at assigned level to program participants.
  • Report any safety issues directly to the supervisor.
  • May require some communication with customers regarding services provided
  • Communicate with program participants regarding scheduling
  • Email pictures of projects.
  • Adhere to company policies and procedures.

QUALIFICATIONS:

  • Valid, Unrestricted, Texas Drivers License in good standing required.
  • Must have experience pulling a 15’ utility trailer.
  • Must have lawn service experience, management and/or project management.
  • Able to work independently
  • Ability to maintain confidentiality at all times
  • Demonstrate excellent professional, casual, and managerial communication skills, both verbal and written.
  • Strong organizational skills are essential
  • Basic computer skills required, including but not limited to checking email, document creation, basic knowledge of spreadsheets

EXPERIENCE/EDUCATION:

Previous experience in lawn service and customer service, or in a similar landscaping industry is strongly preferred.

RESPONSIBILITIES OF ALL MILES OF FREEDOM STAFF:

  • Demonstrates a clear understanding of the mission, purpose, and philosophy of Miles of Freedom
  • Always place the needs of the client first. Care management and service delivery are developed with the goals of the client’s empowerment and support in mind.
  • Adheres to ethical practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity, and honesty.
  • Communicates information effectively both verbally and in writing.
  • Maintains confidentiality of all agency and client related

PHYSICAL DEMANDS:

  • Manual Labor: Tasks like mowing, trimming, edging, and raking require physical exertion.
  • Lifting: Handling equipment, bags of mulch, soil, or plants may involve lifting and carrying heavy objects.
  • Bending and Stooping: Constantly bending down to pick up debris, trim edges, or plant flowers.
  • Repetitive Motions: Tasks like mowing or raking often involve repetitive movements, which can strain muscles over time.
  • Working in Various Weather Conditions: Exposure to different weather conditions, which can be physically demanding.
  • Walking or Standing for Extended Periods: Moving around large properties or standing for long periods while performing tasks can be tiring.
  • Operating Machinery: Maneuvering heavy equipment like lawn mowers, trimmers, and leaf blowers requires physical coordination and strength.
  • Working in Awkward Positions: Sometimes, tasks may require working in awkward or uncomfortable positions, such as reaching over shrubs or bending to access tight spaces.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those working outside in the elements.

EMPLOYMENT PRACTICES:

Miles of Freedom is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status.

ADDITIONAL BENEFITS/INFORMATION:

Paid holidays, vacation days, PTO.

Health Insurance is not offered at this time.

Job Type: This is an in-person position. Approximately 30-35 hours per week.

Typical hours- 7:00 am-3:00 pm, Mon- Fri.

Rate of Pay: $16.00 to $18.00 an hour based on experience and education level.

Interview Process: Applicants should be prepared for up to 3 interviews, possible formats include phone screens, virtual, face to face, and panel.

Location:

  • Dallas, TX

Work Authorization:

  • United States (Required)
  • Background Friendly

To Apply: 

Please email your current resume, as well as a cover letter to Tahvia Merrill at Contact@Milesoffreedom.org.

Case Management Position– Miles of Freedom (MOF)

HISTORY AND BACKGROUND:
 
Miles of Freedom has a highly experienced staff operating under the mission to Empower, Equip and Educate individuals, families, and communities impacted by incarceration. Miles of Freedom fulfills this mission by providing wrap around services including job readiness, case management, supportive services, and referrals to help the formerly incarcerated to improve their quality of life. Community participation and collaboration has always been a common thread throughout Miles of Freedom’s history and has helped shape our programs, purpose, and vision.

CURRENT OPENING:

Miles of Freedom is currently recruiting for a Case Manager for Re-Entry. This position is reporting to the Director of Case Management. This role is based in Dallas, Tx operating out of Miles of Freedom’s two campuses. Please find the full description below.

POSITION DESCRIPTION:

This is a position requiring a high level of responsibility, knowledge, and ability to coordinate and provide services to clients with complex needs. A good fit for this position is a highly organized and detail-oriented person with a background in social services.
 
The Re-Entry scope of work involves screenings, assessments and coordinating success plans for individuals that have been impacted by the criminal justice system to significantly reduce recidivism and help facilitate quality of life. This individual will carry an active caseload each month with individuals who require an up-to-date re-entry plan and regular check-ins. Participating clients may receive assistance in obtaining needed supportive services such as legal aid, mental health services, primary medical care, educational or vocational counseling, access to treatment programs, employment assistance, direct employment referrals and the ability to secure benefits through entitlement programs. Other responsibilities include ensuring accurate data entry and record maintenance, screening for eligibility, preparation of reports and tracking outcomes for funders and to ensure client goals are being met.

JOB DUTIES AND RESPONSIBILITES:

• Representing Miles of Freedom with the utmost professionalism in all forums. That includes professional dress, professional behavior as well as professional language and following the employee handbook and code of conduct.
• Performing participant screenings and intakes and assisting with planning activities for successful reentry
• Creating, in conjunction with the participant and team, an individual service plan with the client, identifying goals and methods to achieve outcomes with particular emphasis on empowerment and strength-based models.
• Meeting with clients, keeping complete and accurate case notes, maintaining client documentation, and tracking clients’ progress to meet agency standards.
• Making necessary referrals to assist clients in obtaining housing and employment, managing finances, or addressing medical, childcare, and other related needs.
• Leveraging workforce development services and/or community support to help clients succeed.
• Conducting follow-up visits with participants and assessing stabilization concerns
• Working in conjunction with staff from other service organizations including but not limited to parole, probation, and courts (where appropriate) to help clients maintain stability.
• Developing resources in the community that will support client progress.
• Providing reports on client status to meet agency and funder compliance as requested.
• Mentor social work interns and help facilitate their adherence to proper procedures and data entry.
• Work on building client base through participation in outreach events and providing services at satellite locations.

QUALIFICATIONS:

• Experience in social work, human services, or a related field
• Understanding of social services with proficiency in assessments, interviewing and tracking case plans.
• Experience with social work and substance abuse disorder treatment modalities.
• Knowledge of community resources for adults in Dallas, Tx preferred.
• Capacity to communicate clearly and remain calm with individuals in crisis.
• Skill in interacting dynamically and relating well with homeless, mentally ill, disabled and formerly incarcerated populations.
• Skilled in assessing needs and developing appropriate treatment plans; analyzing problematic situations and taking decisive action and establishing and maintaining effective working relationships with clients.
• Skilled in interpreting social services programs to applicants and participants; effectively using and seeking out appropriate resources and services.
• Skilled in applying existing rules, regulations, and policies; working constructively within a community setting with a community consultation panel.
• Skilled in communicating professionally and effectively both verbally and in written form including effective use of interviewing techniques.
• Ability to utilize cultural competency to work with people with varying backgrounds, educational levels, races, and cultures.
• Skill in operating standard office equipment, including job-related computer hardware and software applications.
• Ability to establish and maintain effective working relationships with those contacted in the course of the work.
• Strong organizational and interpersonal skills

EXPERIENCE/EDUCATION:

• REQUIRED—Bachelors Degree in Social Work or other Human Services field completed or in process (Currently enrolled students will be considered).
• LBSW, LMSW- not required but highly preferred.
• Case Management: 1 year (Preferred)
• Social Services: 1 year (Preferred)
• Formerly Incarcerated or Homeless Populations Services: 1 year (Preferred)

RESPONSIBILITIES OF ALL MILES OF FREEDOM STAFF:

• Demonstrates a clear understanding of the mission, purpose, and philosophy of Miles of Freedom.
• Always place the needs of the client first. Care management and service delivery are developed with the goals of the client’s empowerment and support in mind.
• Adheres to ethical practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity, and honesty.
• Takes initiative and responsibility for decisions as an individual. Communicates information effectively both verbally and in writing.
• Maintains confidentiality of all agency and client related information.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee may be required to sit for long periods of time, talk, hear, write, operate a keyboard, have the visual acuity to read small print and view a computer monitor, reach to the top of a five-drawer filing cabinet and lift boxes of no more than 10 lbs. The individual is required to interact with clients, volunteers, and visitors both indoors and outdoors.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those of a social services agency.

EMPLOYMENT PRACTICES:

Miles of Freedom is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status.

ADDITIONAL BENEFITS/INFORMATION:

Paid holidays, vacation days, PTO. Health Insurance is not offered at this time.
Job Type: This is an in-person position with very limited work from home opportunities. Full-time- 35hours per week. Typical hours- 8:30am-3:30pm, Mon- Fri.
Rate of Pay: $17.00 to $22.00 an hour based on experience and education level.
Interview Process: Applicants should be prepared for up to 3 interviews, possible formats include phone screens, virtual, face to face, and panel.

Location:

• Dallas, TX

Work Authorization:

• United States (Required)
• Background Friendly

TO APPLY:

Please email your current resume, as well as a cover letter to Tahvia Merrill at Contact@Milesoffreedom.org.

Lawn Service Driver and Technician – Miles of Freedom (MOF)

HISTORY & BACKGROUND

Miles of Freedom empowers individuals, families, and communities impacted by incarceration. We do this through wraparound reentry services that include job readiness, case management, and transitional employment via our Lawn Service Social Enterprise. Our programs provide structure, income, and skill-building, creating pathways to economic independence and long-term stability.

CURRENT OPENING

Miles of Freedom is hiring a Lawn Service Driver & Technician, based in Dallas, Texas. This role is critical to our lawn service operation and requires safe and reliable transportation of crew members and equipment to job sites across the city. This position reports directly to the Director of Case Management and Reentry Programs.

POSITION DESCRIPTION

The Lawn Service Driver & Technician is responsible for safely transporting crew members and equipment to and from job sites, supporting lawn care tasks, and organizing daily operations. Additionally, you’ll play a hands-on role in on-site landscaping work, training, ensuring crews are equipped, prepared, and productive. This is an ideal opportunity for an experienced driver with lawn service skills who embodies teamwork, dependability, and a commitment to helping others succeed.

PRIMARY RESPONSIBILITIES

  • Safely drive a vehicle with a 15’ utility trailer to various job sites across the Dallas area.
  • Load, secure, and transport lawn equipment and tools.
  • Participate in all phases of lawn service, including mowing, edging, trimming, and cleanup.
  • Provide on-the-job training and guidance to program participants and crew members when necessary.
  • Conduct routine checks and basic maintenance to ensure equipment and vehicles are in good working condition.
  • Maintain compliance with safety protocols, including reporting equipment or site hazards to supervisors.
  • Communicate schedule details and job expectations clearly with participants.
  • Respond to basic customer inquiries (primarily via supervisors).

QUALIFICATIONS

  • Valid and unrestricted Texas Driver’s License in good standing is required.
  • Proven experience towing a 15’+ utility trailer.
  • Prior experience in lawn care or landscaping is strongly preferred.
  • Strong teamwork, communication, and interpersonal skills.
  • Ability to independently troubleshoot while working efficiently within a team context.
  • Basic computer skills (email, basic documentation, photo sharing).
  • Ability to maintain confidentiality, follow instructions, and adhere to policies.

ADDITIONAL MILES OF FREEDOM EXPECTATIONS

  • Demonstrates alignment with the mission, values, and trauma-informed practices of Miles of Freedom.
  • Places client needs at the forefront of all interactions.
  • Upholds ethical standards, operating with professionalism and integrity.
  • Communicates effectively and respectfully across all levels.
  • Maintains confidentiality of all client and agency-related information.

PHYSICAL DEMANDS & ENVIRONMENT

  •  Ability to lift tools and equipment (up to 50 lbs.), work outdoors, and perform physical labor under varying weather conditions.
  • Standing, walking, bending, operating machinery, and navigating job sites are regular components of the role.

ADDITIONAL DETAILS

  • Status: Full-time, in-person (30–35 hours/week)
  • Schedule: Monday – Friday, 7:00 AM – 3:00 PM (Approximately)
  • Compensation: $17.00 – $19.00/hour, based on experience and education
  • Benefits: Paid holidays, vacation days, PTO (health insurance not offered at this time)
  • Work Authorization: Must be eligible to work in the U.S.; background-friendly position
  • Location: Dallas, Texas

TO APPLY

Please email your resume and a brief cover letter to Tahvia Merrill: Contact@MilesofFreedom.org

Internships

MILES of Freedom is committed to providing a hands-on experience for undergraduate and graduate students studying Communications, Nonprofit Management, Public Health, Nutrition, Social Work, or other Human Services studies.

Food Pantry Intern – Miles of Freedom (MOF)

Location: Dallas, TX (On-site with some flexibility)

Position Type: Internship (Unpaid, with potential for academic credit)

Hours: Flexible, 10-20 hours per week

Position Overview:

The Food Pantry Intern will support the operations and growth of MOF’s MLK Food Pantry which plays a crucial role in improving food access for communities impacted by incarceration and poverty. This internship is designed to give students hands-on experience in public health practice, while addressing key social determinants of health, including food insecurity, economic stability, and community wellness.

Key Responsibilities:

  • Assist with the organization and distribution of fresh produce and pantry items.
  • Support inventory management, restocking, and data tracking for pantry services.
  • Engage with participants to provide resource referrals related to nutrition, health services, and employment.
  • Collect and analyze feedback from food pantry participants to help assess community needs.
  • Help coordinate community health education activities tied to food security and wellness.
  • Collaborate with MOF staff and volunteers to maintain a welcoming and efficient pantry environment.
  • Participate in community outreach to increase awareness of MOF’s food programs and services.

Qualifications:

  • Currently enrolled in a Bachelor’s or Master’s-level program (Public Health, Nutrition, Social Work, or related field).
  • Interest in health equity, food justice, and community-driven solutions.
  • Strong interpersonal and communication skills.
  • Organized, reliable, and able to lift 15-20 lbs. occasionally during food distribution.
  • Bilingual (Spanish/English) is a plus but not required.

Supervision & Partnerships:

  • Interns are supervised by MOF Program Staff.
    • No stipends are available at this time.
    • Formal partnerships with Texas Woman’s University (TWU), Dallas College, and Texas A&M University–Commerce.
    • Previous interns have also come from UT Arlington, UNT Dallas, and Our Lady of the Lake University.

How to Apply:

Please send your resume and a brief statement of interest to Contact@Milesoffreedom.org

Applications are accepted on a rolling basis.

Social Work or Human Services Intern – Miles of Freedom (MOF)

Location: Dallas, TX

Position Type: Internship (Unpaid, with potential for academic credit)

Hours: Minimum 3 days a week during normal business hours

Position Overview:

The Social Work Intern will play an essential role in supporting MOF’s mission by assisting with direct services, resource coordination, and program support for individuals returning home from incarceration. This hands-on opportunity is ideal for students seeking real-world experience in community-based social work, reentry services, and nonprofit operations.

Key Responsibilities:

  • Assist Case Managers with client intakes, needs assessments, and goal planning.
  • Provide resource navigation support (housing, employment, healthcare, education).
  • Maintain accurate documentation and case notes in accordance with organizational guidelines.
  • Participate in client workshops, support groups, and outreach events.
  • Collaborate with MOF staff to coordinate referrals and follow-ups with community partners.
  • Support special projects, such as program development, advocacy initiatives, or data collection.
  • Attend team meetings and contribute to service planning discussions.

Qualifications:

  • Currently enrolled in a Social Work program (or related field).
  • Passionate about social justice, reentry work, and community empowerment.
  • Strong communication skills and ability to work with diverse populations.
  • Highly organized with attention to detail and confidentiality.
  • Self-starter who is comfortable working independently and as part of a team.
  • Spanish-speaking a plus but not required.

Supervision & Partnerships:

  • Interns are directly supervised by a Licensed Master Social Worker (LMSW).
    • No stipends are available at this time.
    • Ongoing partnerships with Dallas College and Texas A&M University–Commerce.
    • Previous interns have come from UT Arlington, UNT Dallas, and Our Lady of the Lake University.

How to Apply:

Please send your resume and a brief statement of interest to Contact@Milesoffreedom.org

Applications are accepted on a rolling basis.

Fundraising & Marketing Intern – Miles of Freedom (MOF)

Location: Dallas, TX (Hybrid opportunities available)

Position Type: Internship (Unpaid, with potential for academic credit)

Hours: Flexible, 10-20 hours per week

Position Overview:

The Fundraising & Marketing Intern will support MOF’s mission by assisting with donor engagement, fundraising initiatives, and communication strategies to amplify the organization’s impact. This role is perfect for students interested in nonprofit development, digital marketing, community outreach, and social justice.

Key Responsibilities:

  • Assist with planning and execution of fundraising campaigns and special events.
  • Conduct research on potential donors, grants, and partnership opportunities.
  • Create and schedule content for MOF’s social media platforms (Instagram, Facebook, LinkedIn, etc.).
  • Support email marketing, newsletters, and donor communications.
  • Help maintain and update donor databases and records.
  • Collaborate with the team on storytelling projects to highlight participant success stories.
  • Provide administrative support for fundraising and marketing tasks as needed.

Qualifications:

  • Currently enrolled in a Bachelor’s or Master’s-level program (Marketing, Communications, Nonprofit Management, or related field).
  • Passionate about social justice, reentry work, and community empowerment.
  • Strong written and verbal communication skills.
  • Comfortable using social media platforms and basic design tools (such as Canva).
  • Highly organized with attention to detail.
  • Creative, self-motivated, and eager to contribute ideas.

Supervision & Partnerships:

  • Interns are directly supervised by MOF’s Development Team and Leadership.
    • No stipends are available at this time.

How to Apply:

Please send your resume and a brief statement of interest to Contact@Milesoffreedom.org. Applications are accepted on a rolling basis.